Archon Support
Please find our range of support articles listing our most common support queries with step-by-step explanations on how to achieve tasks within the Archon platform. If you are unable to find the correct solution then please feel free to contact us and we’ll be glad to help.
How to Sign Up & Link Your Account to Your My PT Hub Trainer – Client Support
If you have a Personal Trainer using My PT Hub then they may have invited you to join Archon Combine in order to measure, evaluate and improve your performance. [...]
How to Create a Combine
Below is a step-by-step video guide on how to create your own Combines within the 'Combine Creator' section. Return to the platform Contact Support [...]
How to View & Add Client Results – My PT Hub Trainers
As a My PT Hub trainer using Archon Combine, here is a step-by-step video showing you how to view and add your clients' results. Return to the platform [...]
How to Sign Up to Archon and Invite Your Clients – My PT Hub Trainers
If you are a My PT Hub user then below is a step-by-step video showing you how to sign up to Archon and Invite/link all of your current My [...]
How to Extrapolate the 40-Yard Dash
40 yards or 36.58m is quite a long way in the whole scheme of things and therefore if you don’t have the room to run this far then you [...]
The Difference Between Metres or Watts for Cycle Assessments
We work your score out via watts per kg but we understand that not everyone has access to a cycle that gives a wattage reading/output. We therefore have the [...]
The ‘Combines’ Tab – Explained
Received and invite to join a combine from your PT or sports coach? You will find out here. Already part of a combine? View the stats and results of [...]
How to Change Your Email Address
If you have changed email address or simply want to change the address to which we contact you then simply head to the manage my profile section by clicking [...]
How to Change Your Password
If you would like to change your password then simply head to the manage my profile section by clicking on your profile picture in the top right corner of [...]
How to Update Your Contact Preferences
If you want to change the methods in which we contact you then simply head to the manage my profile section by clicking on your profile picture in the [...]
How to Review the Platform’s Policies
Head to the manage my profile section by clicking on your profile picture in the top right corner of the screen and clicking on ‘Manage Profile’. Then click into [...]
What ‘Verify Score’ means
If you see 'Verify Score' within the platform it means that a person has successfully completed the online Archon Adjudicator course and is qualified to confirm that they have [...]